Terms and Conditions

1. All items are 100% brand new
2. All goods sold are not refundable and non-exchangeable.
3. All prices stated are fixed and sold in Ringgit Malaysia (RM)
4. Items will be reserved for 3 days. If confirmation is not made within the 3 days, the reservation will be canceled.
5. We will ensure that all items are packed properly and address are written clearly as well as return address stated if undelivered. Therefore, we will not be responsible for any loss and damage occurred.
6. Full refund of the amount paid if order is canceled by Perennial Heart (e.g. due to item out of stock).
7. No refund is acceptable for cancellation of order from customer after payment received.
8. All items delivered are of quality products. We will try our best to ensure that the pictures of our products shown are accurate representations of the actual items. However, we cannot guarantee that there will not be a slight variation in color, design & size. The color of the item may vary slightly as it depends on your monitor display of colors.
9. Perennial Heart holds the rights of these terms and conditions, any amendment will not be notify.